Posted on April 04, 2012 by admin


with Dominica DeGrandis (instructor)

Join us for our first Kanban for Devops class offered in Europe!

Kanban for Devops seeks to optimize the whole of the organization.  From business requests to IT delivery, we discover how to help work flow across different functional teams. Devops is about respect, cooperation and trust among individual practitioners and leadership.  With Kanban, we look at how using a service-delivery approach can help unify teams and promote cross-functional collaboration.

This 2-day workshop introduces how the Kanban Method can help Ops teams improve balancing demand against their capability to deliver.  We begin by studying the demand on your team, department or organization and learn how to gather data to understand the capability of your system and how it operates.  Discussions and interactive exercises on the Kanban Method will address the following topics:

- Specialization and bottlenecks
- Dependencies on external groups 
- Variable task size 
- Interrupt driven work

Working in small teams, class attendees will analyze and design a Kanban system that they can bring back to the organization to implement right away.  We will also look at how to manage risks related to the increasing complexity around software delivery and support.  Attendees play the “Kanban for Ops” version of the GetKanban game.

Based on David J. Anderson’s book “Kanban - Successful Evolutionary Change for Your Technology Business”, attendees of the class will receive a copy of the book.

Class Schedule

Day 1 Kanban Mechanics 
- Demand Analysis
- Workflow Mapping
- Visualization
- Work Item Types
- Work-in-progress Limits
- Kanban Simulation Game

Day 2 Kanban Progression 
- Kanban System design
- Classes of Service
- Operations Review
- Case Studies
- Risk Management
- Metrics
- Theory of Constraints
- Variability and predictability
- How to Get Started with Kanban

What others are saying about this training

“What a worthwhile use of my time! It is rare that I walk away from professional training feeling so inspired and fulfilled and wanting to tell everyone about it!!”      Jane Despas, Cloud Services, Cisco

“Dominica,  Thank you for the great kanban for devops training.  I learned how to use kanban to illustrate my work.”  Alex Honor, Co-founder, DTO Solutions

“I was in your Kanban training earlier this week – thank you. I got a ton of useful information out of it and it has definitely prompted us to think about how we want to use one for our team.”  Kate Compton, IT Manager, R.E.I.

“The class was excellent. The minute our kanban board went up, everyone started asking questions and getting involved when they never had before.  I am seeing managers take actions to investigate issues without having to escalate – a huge plus. The conversations alone are worth the effort!” 
Betsy Hearnsberger,  Release Manager, Cisco

Is this for you?

This training provides a useful perspective for improving work done on the periphery of software development.  If ever-more frequent deliveries from software development are increasing pressure on your teams and creating bottlenecks in the delivery process, look at Kanban to extend agility and balance to IT services and operations teams.  From Data Administrative Services to Deployment & Release Managers to Help Desk, this class covers beginning to intermediate level material.

Register today!
1200 USD per person. 

EARLY BIRD SPECIAL 950 USD per person!
Group rates - 4th person attends for free with 3 registrations.

Enter Discount code: BIZDEVOPS 
expires May 18, 2012

Discount Code:


About the presenter

Dominica specializes in Kanban for IT Services and Operations - with teams interacting with software development. She spent her first 15 years in software engineering deeply embedded in Development teams performing builds, deployments and environment maintenance. She has worked in organizations of all sizes, from the US Army, Boeing, and AT&T to small start-ups. Dominica first worked for David Anderson at Corbis in 2006 where she helped deliver the first implementation of Kanban for software engineering in the US. Adept at leading teams performing Configuration Management and Release Management, Dominica found a passion for improving the way development and operations teams work together.  Dominica holds a BS in Information Computer Sciences from the University of Hawaii. She can be reached atdominica@djaa.com.  Follow her on twitter at @dominicad.




9000 Ghent, Belgium