KANBAN FOR IT SERVICES & OPERATIONS - ORANGE COUNTY, CA JAN 26-27, 2012

Posted on December 15, 2011 by admin

David J. Anderson’s

An Official “Kanban - Successful Evolutionary Change for Your Technology Business” Class

with Dominica DeGrandis (instructor)

Kanban is a framework for changing, for improving, the way an organization works together.  If ever-more frequent deliveries from software development are increasing pressure on your teams and creating bottlenecks in the delivery process, look at Kanban to extend agility and balance to IT services and operations teams.

David J. Anderson’s

An Official “Kanban - Successful Evolutionary Change for Your Technology Business” Class

with Dominica DeGrandis (instructor)

Kanban is a framework for changing, for improving, the way an organization works together.  If ever-more frequent deliveries from software development are increasing pressure on your teams and creating bottlenecks in the delivery process, look at Kanban to extend agility and balance to IT services and operations teams.

This 2-day Kanban training class uses an interactive teaching method to help students gain an understanding of Kanban Pull Systems and how to apply them to IT services and Operations.  Working in small teams, class attendees will analyze and design a kanban system implementation.

Based on David J. Anderson’s book “Kanban - Successful Evolutionary Change for Your Technology Business”, attendees of the class will receive a copy of the book.

 

Because the value of software is achieved only after being deployed to production, the class begins by studying and mapping the workflow across your organization.  You’ll learn how to improve predictability and therefore increase customer satisfaction.  You’ll learn how to use policies to manage risk and to reset negotiations and recast them as collaborative problem solving.

Used effectively, Kanban will change you and your organization.  If your workplace has been stagnating and you are looking for new ideas to handle increasing complexity around software delivery and support, take 2 days and come along. 

What you will learn

Day 1 Kanban Mechanics
- Demand Analysis
- Workflow Mapping
- Visualization
- Work Item Types
- WIP Limits
- Classes of Service
- Kanban Simulation Game customized for operations
 

Day 2 Kanban Progression
- Kanban System design
- Operations Review
- Case Studies
- Service Level Agreements (SLA)
- Variability and predictability
- How to Get Started with Kanban
- Economic Cost Model for Lean
- Metrics

About the presenter

Dominica specializes in Kanban for IT Services and Operations - with teams interacting with software development. She spent her first 15 years in software engineering deeply embedded in Development teams performing builds, deployments and environment maintenance. She has worked in organizations of all sizes, from the US Army, Boeing, and AT&T to small start-ups. Dominica first worked for David Anderson at Corbis in 2006 where she helped deliver the first implementation of Kanban for software engineering in the US. Adept at leading teams performing Configuration Management and Release Management, Dominica found a passion for improving the way development and operations teams work together.

Is this for you?

If you would like to learn how Kanban, Pull Systems and Lean, can provide a useful perspective for improving work done on the periphery of software engineering and you are performing IT Services or Operations, this class is for you. From data administrative services to deployment/release managers to help desk, this class covers beginning to intermediate level material.

Location:

Newport beach, CA, USA

Venue:

Fashion Island
451 Newport Center Dr.
Newport Beach, CA 92660

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